Privacy Policy
Effective date: 16th January 2025
At Brilliant Agency, we are committed to protecting the privacy and security of the personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By accessing our website or utilising our services, you agree to the terms and conditions of this Privacy Policy. If you do not agree with any aspect of this Policy, please do not continue to use our website or services.
- Information we collect
We may collect personal information from you when you visit our website or interact with our services. The types of information we may collect include:
- Contact information: Such as your name, email address, and phone number.
- Communication information: Correspondence between you and Brilliant Agency, including emails, chat logs, and customer service inquiries.
- How we use your information
We may use the information we collect for various purposes, including but not limited to:
- Providing and improving our services.
- Communicating with you about our services, promotions, and updates.
- Conducting marketing and advertising campaigns.
- Analysing trends and user behaviour.
- Responding to inquiries and providing customer support.
- Preventing fraud and enhancing security.
Various forms on our website invite you to submit your contact details and other information about you or your organisation, or to send us emails (which will of course identify you). In each case the purpose for which you are submitting your details will be made clear, for example to receive particular bulletins or be sent information on events. We may also send you announcements from time to time.
- Data sharing and disclosure
We may share your information with third parties in the following circumstances:
- With service providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
- For legal purposes: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas, court orders, or legal process.
- With your consent: We may share your information with third parties if you give us consent to do so.
- Data security
We take reasonable measures to protect the security of your personal information and prevent unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your rights
You have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. If you would like to exercise any of these rights, please contact us using the information provided below.
- Changes to this policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this Policy periodically for updates.
- Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@brilliantagency.co.uk
Cookies Policy
Like many websites, our website uses a small number of cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree.
These cookies capture limited information about our website’s users and allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.
For general information about cookies, please visit www.allaboutcookies.org.
By using our website you accept the terms of our Privacy Policy and Cookies Policy.
Thank you for choosing Brilliant Agency. Your privacy is important to us.
